CODE OF ETHICS


Parkdale Store & Service
40 Seacliff Drive W
Leamington, Ontario N8H3X8
Phone: 519-326-6649
Fax: 519-326-6203

Map

As a member of the TECH-NET Professional program we agree to:

 


  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

 

 


  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.

  • Provide and honor CARQUEST manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

 


SUN
MON
TUES
WED
THUR
FRI
SAT


8:00AM - 10:00PM
7:00AM - 10:00PM
7:00AM - 10:00PM
7:00AM - 10:00PM
7:00AM - 10:00PM
7:00AM - 10:00PM
7:00AM - 10:00PM

The store closes at 9:00 PM in the winter months



Automotive Service Excellence
Car Care Aware
Carquest
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